Covid-19 assessment on onmnichannel shopping behavior

Get insights from 10,000 consumers and more than 700,000 transactions online and offline.

Amid widespread health concerns, nationwide lockdown and local movement limitations, the Retail industry has faced the largest, fastest and unprecedented change in shopping behavior ever known. Based on a sample of 10,000 consumers and more than 700,000 transactions online and offline, Transaction Connect delivers here key and unique weekly insights about shopping behavior.

In this white paper, you will learn about:

  • Consumption transformation during lockdown
  • What happened for retail as non-essential businesses begin to re-open 
  • « Revenge spending » phenomenon to help retailers recover from lockdown

Get the report now

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Personal data collected are kept for a period not exceeding 24 months and are intended for the marketing and sales departments of Transaction Connect. They are stored exclusively within the European Union. In accordance with the French law « Informatique et libertés » of January 6th, 1978, as amended and with the General Data Protection Regulation (GDPR), you have the right to access, rectify or delete your personal data. You also have the right to object the processing of your personal data, as well as the right to object the processing of your personal data for commercial and prospecting purposed.

You may exercice your rights at any time, by sending your request to the attention of our Data Protection Officer: either by mail: Transaction Connect – DPO – 86 rue du Faubourg Saint Denis – 75010 Paris, or by email to:

A response will be sent to you within one month at the reception of your request. As last resort, you may file a complaint to the CNIL: